Description:
The team success is depending on the ability of the leader to influence in an effective manner to his/her team members. Managers must learn to manage teams to integrate the efforts from all participants. It is important that the Manager understands the team dynamic and development process. Effective teams are characterized by having clear priorities, mutual understanding and commitment.
Content:
1. Introduction
2. How to develop a team for success?
3. Team development
4. Coordinating team efforts
5. The appropriate use of power and authority
6. Developing skills to solve problems/conflicts
7. Stress and problem solutions
8. Improving creativity to solve problems
9. The communication models
10. The assertive communicator
11. Communication channels
12. To listen to
13. The main elements of a good listener
14. The effective communication
15. Effective decision making
16. The decision making rational process
17. The relational model of decision making
18. Decision making styles
19. Guidelines of effective decision making
20. Team management
21. Different styles of people management
22. Conclusions
Audience: This program is designed for Managers and Supervisors
Objectives:
– Develop a team for success
– Using authority with the right approach
– Knowing better your employees
– Developing skills to solve problems and conflicts
– Communicate better with their employees
– Making effective decisions
– The different management styles
Duration: 2 days (16 hours)
Número de PDUs: 14
